Shipping/Handling Policy:  Free shipping offer valid for Parcel Post Continental US shipments only.  Regular shipments to the mainland US ship USPS Parcel Post.  For faster delivery, we ship USPS Priority Mail or USPS Express.  Orders shipping to Puerto Rico, Alaska or Hawaii, are sent USPS Priority Mail or Express Only.   

 *Diffuser orders must ship via Ground transport - i.e are not eligible for Priorty Mail or Express Mail delivery.

 *Orders received Monday - Friday before 1pm are shipped within 24 hours. 

 *Orders received after 1 pm Fridays, and all orders over the weekend, will be shipped the following Monday. 

 *For Parcel Post deliveries, please allow 7-9 business days for shipping.

     Parcel Post Shipping rates for US Customers only*:
     Order amount:          Shipping cost:
     $0.01   - $12.50          $6.95

     $12.51 - $24.99          $7.95
     $25.00 - $49.99          $8.95
     $50.00 - $84.99          $9.95
     

Please note: Free shipping applies to final orders. If a portion of a free shipping order is returned, causing the revised order amount to fall below the free shipping minimum, the appropriate shipping fee will be charged to the revised order.

Privacy Policy: Tamarinda does not share any customer information with any third party marketing organizations.  After ordering from Tamarinda, all customers will receive an initial email newsletter with product information and special offers.  Customers can opt out of receiving this newsletter at the time of receipt.

Return Policy:  We believe you will be so satified with Tamarinda products that we offer a 21 day money back guarantee for orders placed through our online store.  Just return the unused, unopened product(s) and original invoice, noting your reason for return, and we'll promptly refund your purchase price.  We do not accept returns of opened, partially used products.  Note: Shipping/handling charges of the original order are non-refundable, nor do we refund shipping costs for returned products. 

Cancelled Order Policy: We ship most orders within 48 hours after payment has been received.  Orders cancelled after they have shipped are subject to a 15% restocking fee.

Damage Claims- 
We make every effort to package your orders safely. However, we are not responsible for damages caused by shipping carriers. If you have a shipping damage claim, retain all contents and packing materials.  Contact the shipping carrier and Tamarinda immediately. We will assist you with your damaged shipping claim, however we do not provide refunds or exchanges for items damaged by the carrier. 

Disclaimer: This notice is required by the Federal Food Drug & Cosmetic Act.  Nothing contained in this website is intended to constitute professional advice for medical diagnosis or treatment.  These products are not intended to diagnose, treat, cure or prevent any diseases.  Always consult your doctor with any questions you have regarding a medical condition.  Although allergic reactions to our soaps and products are rare, discontinue use immediately if redness or irritation develops.